Privacy Policy

Last updated: 3/26/2026

Learn how we collect, use, and protect your information when you use Acculogics products, services, and website.

1. Information We Collect

The types of information we collect depend on how you interact with our Services.

1.1 Information you provide to us

  • Account information (name, email address, password)
  • Profile details and preferences
  • Content you upload or submit, such as documents, project information, scheduling details, and messages
  • Billing and payment information (processed via providers)
  • Communications you send to us, such as support requests

1.2 Information we collect automatically

  • Usage data (pages viewed, features used, links clicked, referring/exit pages)
  • Device and log data (IP address, browser type, operating system, device identifiers)
  • Cookie and tracking data, as described in our Cookie Policy

1.3 Information from third parties

We may receive information about you from third parties, such as single sign-on providers, business partners, analytics providers, or publicly available sources, in accordance with their privacy policies and applicable law.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing, operating, and maintaining the Services
  • Personalizing your experience and tailoring features and content
  • Processing transactions, billing, and account management
  • Communicating with you about updates, security alerts, technical notices, and administrative messages
  • Responding to your comments, questions, and support requests
  • Monitoring and improving the performance and security of the Services
  • Conducting analytics, research, and product development, including the use of aggregated and de-identified data
  • Complying with legal obligations and enforcing our Terms of Service and other agreements

3. AI and Large Language Model (LLM) Features

Some features of our Services may use AI or large language models (LLMs) to assist with tasks such as content generation, summarization, or recommendations.

  • Customer content you submit to LLM-powered features may be processed by us and by third-party AI providers acting as our service providers.
  • We use reasonable technical and organizational measures to protect such data and, where applicable, restrict third-party providers from using it for their own purposes.
  • You remain responsible for the content you submit and for evaluating AI-generated outputs before using or relying on them.

4. How We Share Information

We do not sell your personal information. We may share information as follows:

  • Service providers: Trusted vendors that perform services on our behalf, such as hosting, payments, analytics, email delivery, customer support, and AI/LLM processing.
  • Business partners: Where you opt into integrations or joint offerings.
  • Legal and safety: To comply with applicable law or legal process, enforce our terms, and protect the rights, property, or safety of Acculogics, our users, or the public.
  • Business transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our business, subject to appropriate confidentiality protections.
  • With your consent: In any other way you explicitly authorize.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and applicable legal requirements.

6. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

  • Accessing or requesting a copy of your personal data
  • Requesting correction or deletion of your personal data
  • Objecting to or restricting certain processing of your personal data
  • Withdrawing consent where processing is based on your consent

To exercise these rights, you can contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding to your request.

7. Data Security

We use reasonable technical and organizational measures designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Acculogics is a remote-first company and may process information in countries other than your own. Where required by law, we implement appropriate safeguards to protect personal data when it is transferred internationally.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about our practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Acculogics
Email: hello@acculogics.co